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Undergraduate Certificate in Erp Customer Relationship Management
Learn how to manage customer relationships effectively using Enterprise Resource Planning software in this undergraduate certificate course.
4272 already enrolled
Flexible schedule
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2 months to complete
at 2-3 hours a week
Overview
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Learning outcomes
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Course content
1
Introduction To Erp Customer Relationship Management
2
Database Management For Crm
3
Marketing Strategies In Crm
4
Sales Management In Erp Crm
5
Customer Service And Support In Erp Crm
6
Analytics And Reporting In Crm
7
Integration Of Erp With Crm
8
Crm Implementation And Configuration
9
Crm User Training And Support
10
Crm Project Management
11
Introduction To Customer Relationship Management
12
Erp Systems Overview
13
Data Management And Analysis
14
Sales And Marketing Strategies
15
Customer Service Excellence
16
Crm Implementation And Integration
17
Business Intelligence And Reporting
18
Crm Metrics And Kpis
19
Ethical Considerations In Crm
20
Project Management For Crm.
Career Path
Key facts
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Why this course
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Frequently asked questions
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Why people choose us for their career
Jameson Fields
USI can't say enough good things about the Undergraduate Certificate in Erp Customer Relationship Management at Stanmore School of Business. The course content really helped me achieve my learning goals and provided me with practical knowledge and skills that I've been able to apply in my job. I gained a solid understanding of CRM systems and how they can be used to improve customer relationships and drive business growth. The course materials were top-notch and the learning experience was engaging and informative. I would highly recommend this course to anyone looking to advance their career in CRM.
Amelia-Rose Hart
GBAs a student at Stanmore School of Business, I was really impressed with the Undergraduate Certificate in Erp Customer Relationship Management. The course content was relevant and up-to-date, and it provided me with a good understanding of CRM systems and how they can be used to improve customer relationships. I appreciated the practical skills I gained, such as how to use CRM software and how to develop a CRM strategy. The course materials were well-organized and easy to follow, and the overall learning experience was positive. I would definitely recommend this course to anyone looking to improve their skills in CRM.
Ali Hassan
INI recently completed the Undergraduate Certificate in Erp Customer Relationship Management at Stanmore School of Business and I couldn't be happier with my experience. The course content was excellent and it really helped me achieve my learning goals. I gained a lot of practical knowledge and skills, such as how to use CRM software, how to analyze customer data, and how to develop a CRM strategy. The course materials were high-quality and the learning experience was engaging and interactive. I would definitely recommend this course to anyone looking to advance their career in CRM.
Liam O'Sullivan
USThe Undergraduate Certificate in Erp Customer Relationship Management at Stanmore School of Business was a great experience for me. I learned a lot about CRM systems and how they can be used to improve customer relationships and drive business growth. The course content was practical and relevant, and I appreciated the opportunity to learn from experienced instructors. The course materials were well-organized and easy to follow, and the overall learning experience was positive. I would definitely recommend this course to anyone looking to improve their skills in CRM.