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Undergraduate Certificate in Virtual Reference Services.
Overview
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Learning outcomes
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Course content
Introduction To Virtual Reference Services
Information Seeking Behavior
Reference Interview Techniques
Virtual Reference Tools And Platforms
Ethical And Legal Issues In Virtual Reference
User Experience And Virtual Reference
Evaluation And Assessment Of Virtual Reference Services
Marketing And Promotion Of Virtual Reference
Collaboration And Partnerships In Virtual Reference
Trends And Future Directions In Virtual Reference Services
Introduction To Virtual Reference Services
Reference Interview Techniques
Online Information Resources
Virtual Reference Tools
Ethical And Legal Issues In Virtual Reference Services
User Behavior And Expectations In Virtual Reference
Evaluation And Assessment Of Virtual Reference Services
Collaboration And Partnerships In Virtual Reference
Innovations In Virtual Reference Services
Professional Development In Virtual Reference.
Career Path
Key facts
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Why this course
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Frequently asked questions
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Why people choose us for their career
Oliver Thompson
GBI highly recommend Stanmore School of Business' Undergraduate Certificate in Virtual Reference Services. The course materials are top-notch and were instrumental in helping me achieve my learning goals. I gained practical knowledge in managing virtual reference services, including training on various software tools and live chat platforms. This has greatly benefited my current role as a librarian, allowing me to better assist patrons online. The overall learning experience was fantastic, and I'm grateful for the skills I've acquired through this course.
Clara Lee
USI just completed the Undergraduate Certificate in Virtual Reference Services at Stanmore School of Business, and I'm thrilled with the practical skills I've gained. The course content is engaging, and the materials are relevant to real-world applications. For example, I learned about virtual reference etiquette, which I've since applied in my job at a help desk. I'm glad I took this course and feel more confident in my ability to provide virtual support to users.
Akash Patel
INStanmore School of Business' Undergraduate Certificate in Virtual Reference Services is fantastic! The course covers a wide range of topics, and I was impressed by the depth and quality of the course materials. I particularly enjoyed learning about best practices in virtual reference services and the importance of user experience. This knowledge has already helped me improve my work as a tech support specialist. Overall, I'm extremely satisfied with the course and would recommend it to anyone interested in virtual support services.
Olivia Smith
USI recently completed the Undergraduate Certificate in Virtual Reference Services from Stanmore School of Business, and I'm so glad I did! The course was well-structured and easy to follow. I appreciated the focus on practical knowledge and skills, which I could apply directly to my job in a public library. The course materials were relevant and up-to-date, and I especially enjoyed learning about new software tools and techniques for managing virtual reference services. Overall, I'm very satisfied with my learning experience and would recommend this course to anyone interested in virtual support services.