Undergraduate Certificate in CRM Strategies for Car Dealerships

 Flexible learning: Enroll today to start learning anytime, anywhere
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Overview

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Learning outcomes

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Course content

1

Customer Relationship Management Fundamentals

2

Data Analysis for Customer Insights

3

Sales and Marketing Strategies

4

Customer Retention Techniques

5

Digital Technologies in CRM

6

Social Media Management

7

Customer Service Excellence

8

Effective Communication Skills

9

Brand Loyalty Programs

10

CRM Implementation and Integration.

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90

Career Path

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Key facts

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Why this course

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Frequently asked questions

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Learn essential customer relationship management strategies tailored for car dealerships to enhance customer satisfaction, retention, and profitability in auto industry.

Showcase your achievement with a professional certificate upon successful course completion.