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Professional Certificate in Customer Relationship Management for Automotive Sales
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Understanding Customer Behavior
2
Building Customer Relationships
3
Effective Communication Strategies
4
Sales Techniques and Negotiation Skills
5
Customer Service Excellence
6
Managing Customer Feedback
7
CRM Technology and Software
8
Data Analysis for Customer Insights
9
Retention Strategies for Automotive Sales
10
Ethical Practices in Customer Relationship Management
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90
Career Path
Key facts
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Why this course
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Frequently asked questions
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Enhance skills in building customer relationships and sales techniques specific to the automotive industry with this professional certificate course.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.