I found the course both practical and enjoyable. The sessions on stakeholder engagement gave me hands‑on tools for mapping patient pathways, and I was able to apply the new process‑mapping software in my role at a NHS trust. The course notes were well‑structured and the weekly webinars allowed for lively discussion with peers from different backgrounds. While the workload was demanding, the support from tutors made the experience rewarding, and I now feel better equipped to contribute to health system reforms.
Loading...