Completed from United States
I'm thrilled to have taken the 'English for Hospitality Management' course at Stanmore School of Business! As a hospitality professional in the United States, I needed to refine my English skills to effectively communicate with international clients. This course exceeded my expectations, providing me with practical knowledge on how to handle front-desk operations, manage reservations, and engage in customer service conversations. The course materials were top-notch, with realistic scenarios and interactive exercises that made learning fun and engaging. I'm now confident in my ability to provide exceptional service to guests from diverse linguistic backgrounds. Kudos to Stanmore School of Business for offering such a valuable course!
Oi, eu fiz o curso de 'English for Hospitality Management' na Stanmore School of Business e achei muito útil! Como gerente de hotel no Brasil, preciso melhorar meu inglês para atender aos hóspedes estrangeiros. O curso me ajudou a entender melhor as necessidades dos clientes e a responder às suas perguntas de forma eficaz. A qualidade dos materiais didáticos foi muito boa, com exemplos práticos e exercícios interativos que me fizeram sentir mais confortável ao falar em inglês. No entanto, achei que o curso poderia ter mais aulas sobre negociação e resolução de conflitos. De qualquer forma, estou satisfeito com o que aprendi e recomendo o curso a outros profissionais de hospitalidade.
Alhamdulillah, I'm so grateful to have taken the 'English for Hospitality Management' course at Stanmore School of Business! As a Saudi Arabian hospitality student, I wanted to enhance my English skills to pursue a career in the luxury hotel industry. This course was a game-changer for me, providing me with in-depth knowledge of hospitality terminology, cultural awareness, and communication strategies. The course materials were exceptional, with engaging videos, quizzes, and discussions that made me feel like I was part of a global community. I particularly appreciated the focus on Islamic hospitality and the emphasis on providing exceptional service to guests from diverse backgrounds. I'm now confident in my ability to work in a fast-paced hospitality environment and provide world-class service to guests from around the world. Masha'Allah, I highly recommend this course to anyone seeking a career in hospitality!
I took the 'English for Hospitality Management' course at Stanmore School of Business and found it to be a solid foundation for my career in the Japanese hospitality industry. As a student, I appreciated the detailed explanations of hospitality concepts, the practical exercises, and the opportunity to practice my English skills through discussions and role-plays. The course materials were well-organized and easy to follow, with a focus on real-world scenarios and case studies. One area for improvement could be the addition of more advanced topics, such as hospitality marketing and revenue management. Nevertheless, I'm satisfied with the knowledge and skills I gained, and I believe this course will help me to provide better service to international guests at my hotel. Arigatou gozaimasu, Stanmore School of Business, for offering this valuable course!