Completed from United States
The professional tone of the 'English for Tourism and Hospitality' course at Stanmore School of Business perfectly matched my career objectives. The modules on guest communication and reservation handling gave me the exact language tools I needed to pass my hotel front‑desk certification exam. I especially appreciated the real‑world case studies and the downloadable phrase‑book PDFs, which are still my go‑to resources when dealing with international guests. Overall, the course exceeded my expectations and I feel fully prepared for my new role as a front‑office manager.
I took this course because I wanted to boost my English for the travel agency I work at in Rio. The lessons were super practical – I learned how to write compelling tour itineraries and how to handle complaints in English without sounding stiff. The video role‑plays felt like real client calls and helped me build confidence. The material was up‑to‑date and the instructor answered all our questions in the forum quickly. I'm now handling international bookings with more ease and my supervisor noticed the improvement.
Als ich mich für den Kurs anmeldete, wollte ich meine Englischkenntnisse für die Arbeit im Hotelbetrieb in Berlin erweitern. Die detaillierten Kapitel zu Service‑Standards und kulturellen Unterschieden waren exakt das, was ich brauchte. Besonders nützlich war das Modul über das Schreiben von E‑Mails an internationale Gäste – ich habe jetzt Vorlagen, die ich sofort einsetzen kann. Die Kursunterlagen sind klar strukturiert, mit vielen Grafiken und Praxis‑Übungen, die das Gelernte festigen. Meine Kundenzufriedenheit ist seitdem messbar gestiegen, und ich fühle mich sicherer in Gesprächen mit Gästen aus aller Welt.
I was looking for a fun yet thorough English course that would help me work at a boutique ryokan that welcomes overseas travelers. The enthusiastic vibe of the classes kept me motivated, and the interactive simulations of check‑in/check‑out scenarios were spot‑on. I learned specific phrases for describing local attractions and handling payment queries, which I now use daily. The downloadable flashcards and audio clips were high quality, making self‑study easy. Thanks to Stanmore, I’ve received positive feedback from guests and even got a promotion to Guest Relations Coordinator.
I enrolled in the course to improve my English for a new position at a safari lodge in South Africa. The detailed lessons on eco‑tourism vocabulary and safety briefings were exactly what I needed. I especially liked the practical assignments where we wrote emergency response scripts in English – they’re now part of our standard operating procedures. The course materials are well‑organized and include plenty of real‑life photos, which helped me visualize the scenarios. Overall, the experience was enriching and has directly contributed to smoother communication with our international guests.
