Completed from United States
I'm blown away by the Global Certificate in English for Tourism and Hospitality (Advanced) course at Stanmore School of Business! As a hospitality professional in the United States, I needed to enhance my English skills to better serve international clients. This course exceeded my expectations, providing me with practical knowledge on industry-specific vocabulary, cultural nuances, and effective communication strategies. The course materials were top-notch, with engaging videos, interactive quizzes, and relevant case studies. I particularly appreciated the module on 'Customer Service in a Multicultural Environment,' which helped me develop a more empathetic and personalized approach to client interactions. Overall, I'm thrilled with my learning experience and would highly recommend this course to anyone seeking to elevate their English skills in the tourism and hospitality sector.
I found the Global Certificate in English for Tourism and Hospitality (Advanced) course to be a solid choice for improving my English skills. As a Brazilian hotel manager, I wanted to learn more about the specific language used in the tourism industry. The course covered a lot of useful topics, such as hotel operations, food and beverage services, and tour guiding. I liked that the course materials were easy to understand and included many examples of real-life situations. One thing that I found particularly helpful was the section on 'Making Reservations and Handling Complaints,' which gave me some great tips on how to deal with difficult customers. My only suggestion would be to include more opportunities for students to practice their speaking skills. Overall, I'm satisfied with the course and think it's a good option for anyone looking to improve their English skills for a career in tourism and hospitality.
Wow, just wow! The Global Certificate in English for Tourism and Hospitality (Advanced) course at Stanmore School of Business has been a game-changer for me! As a Singaporean tour guide, I was looking for a course that would help me take my English skills to the next level, and this course delivered. The instructors were knowledgeable and enthusiastic, and the course materials were engaging and relevant. I loved the variety of topics covered, from 'Welcome and Reception' to 'Sustainable Tourism.' The course also included many opportunities for students to practice their language skills, such as role-plays, group discussions, and presentations. One of the most valuable things I gained from the course was the confidence to communicate effectively with tourists from diverse backgrounds. I would highly recommend this course to anyone in the tourism and hospitality industry looking to improve their English skills and provide exceptional customer service.
I recently completed the Global Certificate in English for Tourism and Hospitality (Advanced) course at Stanmore School of Business, and I must say it was a valuable learning experience. As an Egyptian travel agent, I needed to improve my English skills to better serve my clients and stay competitive in the market. The course provided me with a comprehensive understanding of the language used in the tourism industry, including vocabulary, grammar, and pronunciation. I appreciated the detailed feedback from the instructors and the opportunity to interact with fellow students from different countries. The course materials were well-structured and easy to follow, with many examples and case studies that illustrated key concepts. One area for improvement could be the inclusion of more advanced topics, such as marketing and sales strategies. Nevertheless, I'm satisfied with the course and believe it's a good choice for anyone seeking to enhance their English skills in the tourism and hospitality sector.