Completed from United Kingdom
I took this course to boost my confidence when speaking with overseas tourists at the London museum I work at. The content was spot on – especially the sections on cultural etiquette and menu translation. I loved the practical exercises where we role‑played booking a tour in English; it felt a bit like a workshop rather than a lecture. The PDFs were well‑structured and the quizzes helped cement the new vocab. It wasn’t perfect – a few audio clips could've been clearer – but overall it helped me meet my goal of sounding more professional on the phone.
The Globaler Zertifikat Für Englisch Im Tourismus Und Gastgewerbe (Fortgeschrittene) exceeded my expectations. I enrolled to improve my English for handling international guests at my hotel in Miami, and the course delivered exactly what I needed. The modules on reservation terminology and complaint handling gave me ready‑to‑use phrases that I applied on my first day back at work, resulting in faster check‑ins and higher guest satisfaction scores. The video lectures were clear, the downloadable glossaries were up‑to‑date, and the case‑studies mirrored real‑world scenarios. Overall, the learning experience was seamless and highly relevant to my role.
Wow! This course was exactly what I needed to take my career in hospitality to the next level. I work at a boutique resort in Goa and the advanced English modules taught me how to craft persuasive upsell scripts and handle guest complaints with poise. The interactive webinars with native speakers were super engaging, and the real‑life case studies on tourism marketing gave me ideas I’ve already started using on our website. The materials are modern, the instructor feedback is prompt, and I feel completely prepared for any English‑speaking guest now. Highly recommend!
The course provided a detailed and thorough overview of English used in the tourism and hospitality sector. As a front‑desk manager at a hotel in Cape Town, I needed deeper knowledge of industry‑specific terminology, and the lessons on room types, service standards, and emergency procedures were particularly useful. I appreciated the extensive reading material and the downloadable cheat‑sheet that I keep handy during busy shifts. The only downside was that the live discussion sessions were scheduled at times that conflicted with my work hours, but the recorded sessions compensated for that. Overall, the learning experience was solid and aligned well with my professional goals.
