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観光・ホスピタリティ英語

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Overview

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Learning outcomes

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Course content

1

Hotel Front Office Operations

2

Travel Agency Management

3

Food And Beverage Service

4

Tour Guiding Techniques

5

Accommodation Management

Career Path

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Key facts

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Why this course

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People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from Stanmore School of Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a accredited awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United Kingdom
OH
Oliver Hughes
GB · Course completed

Absolutely brilliant! This course blew me away with its energetic approach to hospitality English. I set out to learn how to handle booking enquiries in a friendly yet professional way, and the lesson on “handling special requests” gave me the exact phrases I needed – for example, “We’re delighted to arrange a late checkout for you.” The video case studies from real Japanese hotels were spot‑on, and the downloadable cheat‑sheet has become my go‑to reference during busy shifts. The instructor’s enthusiasm was infectious, making every module feel like a lively workshop. I’m thrilled with the results and would recommend it to anyone in the tourism sector.

MC
Michael Carter
US · Course completed

The '観光・ホスピタリティ英語' course delivered exactly what I needed to communicate confidently with international guests. The modules on hotel check‑in dialogue and guided‑tour vocabulary matched my learning goal of improving client interactions. I was especially impressed by the role‑play videos that demonstrated real‑life scenarios, which helped me master polite phrasing such as “May I offer you a complimentary upgrade?” The course materials are up‑to‑date, with downloadable phrasebooks that I now use daily at my front‑desk job. Overall, the structured lessons and immediate feedback from instructors made the learning experience seamless and highly satisfying.

SL
Sophie Laurent
CA · Course completed

I took this class because I wanted to feel more at ease when talking to tourists from Japan and Korea. The casual tone of the lessons made it fun – especially the interactive quizzes about restaurant etiquette. I learned useful expressions like “Would you like to try our seasonal specialty?” and practiced them during a mock dinner service we did in class. The PDF handouts were clear and the audio clips were super realistic, which helped me pick up the correct intonation. All in all, the course gave me practical skills I can actually use on the job, and I left feeling much more confident.

HS
Haruka Sato
JP · Course completed

このコースは、観光業務で必要な英語スキルを体系的に学べる点がとても優れています。学習目標として掲げた『多国籍のお客様への対応力向上』に対し、各レッスンで提供された実践的なロールプレイと、チェックイン・チェックアウトのフレーズ集が大いに役立ちました。特に、宿泊施設のクレーム処理に関するシミュレーションは、実際の現場で即座に活用できる具体例を多数示してくれました。資料はPDFと音声ファイルが組み合わさっており、視覚と聴覚の両方から学習できるので理解が深まりました。全体として、内容の充実度と教材の質に満足しています。


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Recently updated!

May 2026