Completed from United Kingdom
I took the English for Tourism and Hospitality course because I wanted to boost my confidence when dealing with overseas tourists. The casual tone of the lessons made it easy to follow, and the practical role‑play exercises—like handling a lost‑luggage complaint—were spot on. The course pack included handy phrase‑books that I now keep in my pocket at work. While the content was great, I think a few more interactive quizzes would have helped cement the vocabulary. Still, I’m really happy with what I learned and I can already see the difference in my day‑to‑day interactions with guests.
The English for Tourism and Hospitality course at Stanmore School of Business was exactly what I needed to meet my career goals. The modules on front‑desk communication gave me a solid framework for greeting guests and handling check‑in procedures in English. I especially appreciated the downloadable scripts for reservation emails; after using them, my response time improved by 30% and I received positive feedback from my manager. The video lessons were high‑quality and the real‑world case studies made the material feel relevant to everyday hotel operations. Overall, the learning experience was seamless and I feel fully prepared for my new role as a hospitality coordinator.
Wow! This course exceeded my expectations. The enthusiastic instructors at Stanmore School of Business made learning English for tourism feel like an adventure. I mastered the art of crafting persuasive tour itineraries and learned how to give clear safety briefings in English—skills I used during my first guided city tour and received compliments from participants. The interactive webinars and downloadable flashcards were top‑notch, and the real‑life hotel scenario simulations gave me confidence to handle any guest request. I’m thrilled with my progress and can’t wait to apply these new abilities in my upcoming role as a travel guide.
The English for Tourism and Hospitality program offered a detailed and thorough curriculum that addressed every aspect of communication in the sector. I particularly valued the module on cultural sensitivity, which taught me how to address guests from different backgrounds respectfully. The course materials—especially the comprehensive workbook with industry‑specific vocabulary lists—were well‑organized and easy to reference. Through the weekly live workshops, I practiced writing promotional brochures for a boutique hotel, which later helped me secure a marketing internship. The only minor drawback was the pacing of the final exam, which felt a bit rushed. Nonetheless, the overall learning experience was highly beneficial and aligned perfectly with my professional objectives.
