I found the course material spot‑on for a professional like me. The practical exercises on media handling and reputation management were particularly useful – I could practice drafting press releases in the simulated newsroom. The reading pack on crisis governance was thorough and up‑to‑date with UK regulations, which helped me align my company's policies. The tone was professional yet approachable, and I left the course with a solid toolkit for real‑world incidents.
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