Limited spots — Enrol now and start immediately
Home / Courses / Total Quality Management
Columbus, United States · Study online with SSB

Total Quality Management

Master Total Quality Management principles, tools, and strategies to drive continuous improvement, customer satisfaction, and organizational excellence through practical implementation
Free preview available
Start now
Preview Unit 1 first
Free · No signup · No credit card · No payment
4109 already enrolled
Flexible schedule
Learn at your own pace
100% online
Learn from anywhere
Shareable certificate
Add to LinkedIn
2 months to complete
at 2-3 hours a week
4109+
Enrolled
4.5★
Rating
5
Units
150+
Countries

Overview

Loading...

Learning outcomes

Loading...

Course content

1

Quality Planning

2

Process Control

3

Continuous Improvement

4

Customer Focus

5

Statistical Process Control

Career Path

Loading...

Key facts

Loading...

Why this course

Loading...

People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from Stanmore School of Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from CN
ML
Mei Li
CN · Course completed

I was thoroughly impressed with the Total Quality Management course at Stanmore School of Business. As a quality control specialist in a manufacturing firm in Shanghai, I was looking to enhance my skills in implementing effective quality management systems. The course exceeded my expectations, providing me with a comprehensive understanding of TQM principles, tools, and techniques. The instructor's use of real-world examples and case studies made the concepts more relatable and easier to apply in my workplace. I appreciated the emphasis on continuous improvement and customer satisfaction, which has helped me to identify areas for improvement in our production process. The course materials were of high quality, and the online platform was user-friendly. I would highly recommend this course to anyone seeking to improve their knowledge and skills in total quality management.

JS
Julian Sanchez
MX · Course completed

I just finished the Total Quality Management course at Stanmore School of Business, and I'm really glad I took it. As a manager in a small business in Mexico City, I was looking for ways to improve our operations and increase customer satisfaction. The course gave me a lot of practical ideas and tools that I can use to make positive changes in my company. I liked that the course was online, so I could do it on my own schedule. The instructors were knowledgeable and responded quickly to my questions. One thing that I found really useful was the section on root cause analysis - it's helped me to identify and fix problems more efficiently. Overall, I think the course was well-organized and easy to follow, but some of the assignments were a bit too long. Still, I'd recommend it to anyone who wants to learn more about TQM.

LM
Layla Mansour
AE · Course completed

WOW, just WOW! The Total Quality Management course at Stanmore School of Business was absolutely amazing! As a quality assurance engineer in Dubai, I was blown away by the wealth of knowledge and expertise shared by the instructors. The course was so engaging, with interactive quizzes, discussions, and group activities that made learning fun and exciting. I loved the emphasis on lean management and Six Sigma methodologies - it's really helped me to streamline processes and reduce waste in my organization. The course materials were top-notch, with plenty of examples and case studies from different industries. I also appreciated the feedback from my peers and instructors, which helped me to refine my skills and knowledge. If you're looking for a course that will take your quality management skills to the next level, look no further than Stanmore School of Business!

KO
Kofi Owusu
GH · Course completed

I recently completed the Total Quality Management course at Stanmore School of Business, and I must say that it was a valuable learning experience. As a lecturer in a university in Accra, Ghana, I was looking to enhance my knowledge and skills in quality management to better equip my students. The course provided a detailed and systematic approach to TQM, with a focus on theoretical foundations and practical applications. I appreciated the use of diagrams, flowcharts, and checklists to illustrate key concepts and tools. The course also covered some advanced topics, such as quality function deployment and benchmarking, which were new to me. My only suggestion would be to include more examples from African contexts, as some of the case studies were more relevant to Western businesses. Nevertheless, I found the course to be well-structured and informative, and I would recommend it to anyone interested in quality management.


Limited spots — Enrol Now



Shareable certificate

Add to your LinkedIn profile

Taught in English

Clear and professional communication

Recently updated!

April 2026