Limited spots — Enrol now and start immediately
Home / Courses / Professional Certificate in Claims Management and Resolution
London, United Kingdom · Study online with SSB

Professional Certificate in Claims Management and Resolution

The Professional Certificate in Claims Management and Resolution equips participants with essential skills to effectively manage and resolve claims disputes
Free preview available
Start now
Preview Unit 1 first
Free · No signup · No credit card · No payment
2740 already enrolled
Flexible schedule
Learn at your own pace
100% online
Learn from anywhere
Shareable certificate
Add to LinkedIn
2 months to complete
at 2-3 hours a week
2740+
Enrolled
4.5★
Rating
10
Units
150+
Countries

Overview

Loading...

Learning outcomes

Loading...

Course content

1

Introduction To Claims Management

2

Claims Assessment And Evaluation

3

Negotiation And Settlement Techniques

4

Risk Management In Claims

5

Legal And Regulatory Framework For Claims

6

Introduction To Claims Management

7

Principles Of Insurance And Risk

8

Claims Investigation Techniques

9

Negotiation And Settlement Strategies

10

Legal Aspects Of Claims

Career Path

Loading...

Key facts

Loading...

Why this course

Loading...

People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from Stanmore School of Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 3 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United Kingdom
ED
Emily Davis
GB · Course completed

As a UK-based professional, I was looking for a course that could help me improve my understanding of claims management and resolution, and I'm glad I found this one. The course content was engaging, informative, and relevant to my work. I particularly appreciated the practical exercises, which gave me the opportunity to apply what I learned in real-life scenarios. I now feel more confident in handling complex claims and negotiating settlements. The course materials were well-organized, and the instructors were supportive and approachable. Overall, I had a great learning experience and would recommend this course to anyone looking to improve their claims management skills.

JT
Jacob Thompson
US · Course completed

I recently completed the Professional Certificate in Claims Management and Resolution at London School of International Business, and I'm thrilled with the outcome. The course provided me with practical skills and strategies to effectively manage and resolve claims. I gained a deep understanding of the claims management process, including dispute resolution techniques and negotiation skills. I'm now better equipped to handle complex claims and deliver results in my role. The course materials were top-notch, and the instructors were highly knowledgeable and experienced. Overall, I highly recommend this course to anyone looking to enhance their claims management skills.

AA
Ali Ahmed
IN · Course completed

I'm really impressed with the Professional Certificate in Claims Management and Resolution course from London School of International Business. The course covered a wide range of topics, including claims handling, dispute resolution, and negotiation techniques. I found the practical exercises to be particularly useful, as they helped me to apply what I learned in real-world scenarios. I've already started using some of the skills I gained in my job, and I've seen a noticeable improvement in my ability to manage and resolve claims. The course materials were well-designed, and the instructors were knowledgeable and experienced. I highly recommend this course to anyone looking to improve their claims management skills.

LJ
Liam Johnson
GB · Course completed

I took the Professional Certificate in Claims Management and Resolution course at London School of International Business, and I'm really glad I did. The course was well-structured, informative, and engaging. I particularly appreciated the real-world examples and case studies, which helped me to understand how the concepts I was learning could be applied in practice. I gained a lot of practical skills and knowledge that I've been able to use in my job, including dispute resolution techniques and negotiation strategies. The course materials were of high quality, and the instructors were knowledgeable and supportive. Overall, I had a great learning experience and would recommend this course to anyone looking to improve their claims management skills.


Limited spots — Enrol Now



Shareable certificate

Add to your LinkedIn profile

Taught in English

Clear and professional communication

Recently updated!

March 2026