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London, United Kingdom · Study online with SSB

Professional Certificate in Crisis Communication and Media Relations

Master crisis communication strategies, media relations tactics, and stakeholder messaging to protect reputation and navigate emergencies effectively with practical training
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Flexible schedule
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2 months to complete
at 2-3 hours a week
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Overview

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Learning outcomes

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Course content

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Key facts

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Why this course

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People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from Stanmore School of Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I'm blown away by the Professional Certificate in Crisis Communication and Media Relations from Stanmore School of Business! As a PR specialist in the United States, I was looking to enhance my skills in managing crisis situations, and this course exceeded my expectations. The course content was incredibly relevant and practical, with real-life examples that I could apply directly to my work. I particularly appreciated the section on crafting effective crisis communication strategies, which has helped me develop a more nuanced approach to handling sensitive situations. The quality of the course materials was top-notch, and I loved the interactive exercises that made learning fun and engaging. Overall, I'm thoroughly satisfied with the course and would highly recommend it to anyone looking to boost their crisis communication skills.

LH
Leila Hassan
EG · Course completed

I found the Professional Certificate in Crisis Communication and Media Relations to be a solid course that provided a good foundation in crisis management. As a communications professional in Egypt, I was looking to gain a deeper understanding of how to navigate complex crisis situations, and the course delivered on that front. The instructors were knowledgeable, and the course materials were well-organized and easy to follow. One of the key takeaways for me was the importance of having a crisis communication plan in place, which I've since implemented in my own organization. While I didn't find the course to be particularly groundbreaking, it was a worthwhile investment of my time and money. Overall, I'd recommend it to others looking to build their skills in this area.

KN
Kaito Nakamura
JP · Course completed

WOW, just wow! The Professional Certificate in Crisis Communication and Media Relations from Stanmore School of Business was an absolute game-changer for me! As a marketing manager in Japan, I was looking to expand my skill set and gain a more global perspective on crisis communication, and this course totally delivered. The course content was incredibly engaging, with interactive simulations and case studies that made me feel like I was actually navigating a real-life crisis. I loved the emphasis on cultural sensitivity and adaptability, which is so crucial in today's globalized business environment. The instructors were super responsive and provided personalized feedback, which was really helpful. Overall, I'm so stoked to have taken this course and can't wait to apply my new skills in the workplace!

RS
Rafaela Silva
BR · Course completed

I approached the Professional Certificate in Crisis Communication and Media Relations with a mix of excitement and skepticism, but overall, I'm glad I took the course. As a public relations specialist in Brazil, I was looking to gain a more systematic understanding of crisis communication principles and practices, and the course provided a good overview of the key concepts and frameworks. The course materials were well-researched and up-to-date, with plenty of examples from different industries and regions. One of the highlights for me was the section on social media crisis management, which was really insightful and relevant to my work. While I didn't find the course to be particularly innovative or cutting-edge, it was a good value for the price and helped me achieve my learning goals. I'd recommend it to others looking for a solid introduction to crisis communication.


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Recently updated!

March 2026