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London, United Kingdom · Study online with SSB

Mastering the Art of Feedback

Learn to give and receive constructive feedback, boost communication skills, and foster growth through proven techniques and real-world practice effectively
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2 months to complete
at 2-3 hours a week
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Overview

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Learning outcomes

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Course content

1

Effective Listening

2

Constructive Framing

3

Timing And Context

4

Feedback Loops

5

Growth Mindset Integration

Career Path

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Key facts

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Why this course

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People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from Stanmore School of Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I recently completed the 'Mastering the Art of Feedback' course at Stanmore School of Business, and I must say it was a game-changer for me. The course content was incredibly comprehensive, covering everything from the fundamentals of feedback to advanced techniques for delivering constructive criticism. I was able to apply the skills I learned in the course to my job as a manager, and I've already seen a significant improvement in my team's performance. The course materials were top-notch, with engaging videos, interactive exercises, and relevant case studies. Overall, I'm extremely satisfied with the course and would highly recommend it to anyone looking to improve their feedback skills.

LH
Leila Hassan
EG · Course completed

I took the 'Mastering the Art of Feedback' course at Stanmore School of Business, and it was a really valuable experience. The course helped me understand the importance of feedback in the workplace and taught me how to give and receive feedback effectively. I liked that the course was self-paced, so I could fit it into my busy schedule. The course materials were good, but I felt that some of the examples were a bit too focused on Western cultures. Still, I was able to adapt the principles to my own context, and I've already started to see positive changes in my team's dynamics. Overall, I'd recommend the course to anyone looking to improve their communication skills.

CS
Catarina Silva
BR · Course completed

Oh my gosh, I just loved the 'Mastering the Art of Feedback' course at Stanmore School of Business! It was so engaging and interactive, with tons of opportunities to practice what we were learning. I felt like I was part of a community, even though I was taking the course online. The instructors were amazing, and the course materials were relevant and easy to understand. I learned so much about how to give feedback that's specific, timely, and actionable, and I've already started to apply those skills in my own work. I've seen a huge improvement in my relationships with my colleagues, and I feel more confident in my ability to communicate effectively. I'd totally recommend this course to anyone who wants to improve their feedback skills!

RK
Rahul Kapoor
IN · Course completed

I enrolled in the 'Mastering the Art of Feedback' course at Stanmore School of Business with a specific goal in mind: to improve my ability to give and receive feedback as a manager. I'm happy to say that the course helped me achieve that goal. The course content was detailed and comprehensive, covering topics like feedback models, communication strategies, and conflict resolution. I appreciated the emphasis on practical application, with plenty of examples and case studies to illustrate key concepts. The course materials were well-organized and easy to follow, and I liked that I could access them at any time. One area for improvement might be to include more diverse perspectives and examples, but overall, I was satisfied with the course and would recommend it to others.


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Taught in English

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Recently updated!

March 2026