Completed from United Kingdom
I signed up for this course because I wanted to brush up on my English before starting a summer job at a London tour company. The lessons were laid out in bite‑size chunks, which made it easy to fit studying around my part‑time work. I especially liked the practical exercises on writing tour itineraries and answering common tourist questions – I could actually use the templates in my job the very next day. The course material felt up‑to‑date, with plenty of real‑world examples from the hospitality sector. While I wish there were a few more live speaking sessions, the overall experience was solid and helped me feel much more confident on the floor.
The English for Tourism and Hospitality course at Stanmore School of Business perfectly aligned with my goal of moving into a front‑desk role at a boutique hotel. The curriculum covered essential phrases for guest check‑in, handling reservations, and dealing with complaints, which I practiced through realistic role‑plays. The video lessons on cultural etiquette and the downloadable handbook on industry terminology were especially useful. After completing the course, I confidently conducted a mock check‑in with a professor acting as a guest, and I was praised for my clear communication and proper use of hospitality jargon. Overall, the materials were high‑quality and directly relevant, and I feel fully prepared to start my new position.
Wow! This course blew me away with its energy and relevance. I was looking to improve my English for a career in travel agencies, and the modules on greeting international tourists, describing attractions, and upselling services were spot‑on. The interactive simulations where we had to pitch a weekend getaway to a virtual client were so fun – I actually used the exact script in a real interview and landed the job! The downloadable flashcards with hospitality idioms and the high‑definition video tours of famous hotels made the learning lively. I’m thrilled with the results and can’t recommend Stanmore enough.
The course offered a detailed and systematic approach to mastering English in the tourism and hospitality context. Each week focused on a specific skill: week one covered reception desk dialogues, week two emphasized writing promotional brochures, and week three dealt with handling emergency situations in a hotel. The PDFs provided exhaustive glossaries of industry terms, and the case studies of South African resorts helped me relate the content to my local market. I particularly benefitted from the final assessment, where I drafted a full guest‑service plan that my supervisor later adopted. The only drawback was limited live interaction, but the thoroughness of the materials made up for it.
