Completed from United States
I'm thrilled to have taken the 'English for Tourism and Hospitality' course at Stanmore School of Business! As a hospitality manager in the US, I needed to improve my English skills to better communicate with international clients. This course exceeded my expectations, providing me with practical knowledge on handling customer inquiries, making reservations, and resolving complaints. The course materials were top-notch, with engaging videos, interactive quizzes, and relevant case studies. I'm now more confident in my ability to provide exceptional customer service and have already seen an improvement in my work performance. Kudos to the instructors and staff for their support and expertise!
I found the 'English for Tourism and Hospitality' course to be quite useful, especially the sections on cultural awareness and customer service. As a tour guide in Egypt, I deal with tourists from all over the world, and this course helped me understand their needs and preferences better. The course materials were generally good, although I felt that some of the topics could have been explored in more depth. Nevertheless, I appreciated the flexibility of the online format and the opportunity to practice my English skills through discussions and role-plays. Overall, I'm satisfied with the course and would recommend it to others in the tourism industry.
Wow, what an amazing course! I'm a hotel receptionist in Brazil, and I was looking for a course that would help me improve my English skills and knowledge of the tourism industry. This course delivered on both counts! The instructors were fantastic, and the course materials were engaging, informative, and relevant to my job. I loved the interactive activities, such as the virtual hotel reception simulation, which really helped me practice my skills in a realistic setting. I also appreciated the focus on sustainability and responsible tourism, which is so important in our industry today. I feel like I've gained a whole new level of confidence and competence, and I'm excited to apply my new skills at work!
I took the 'English for Tourism and Hospitality' course to enhance my career prospects in the Indian tourism industry. I found the course to be well-structured and comprehensive, covering a wide range of topics from hospitality management to tourist guiding. The course materials were of high quality, with clear explanations and examples. I particularly appreciated the sections on marketing and sales, which gave me valuable insights into how to promote tourism products and services effectively. While I felt that some of the assignments could have been more challenging, overall I'm satisfied with the course and believe it has helped me achieve my learning goals. I would recommend it to others looking to develop their skills in the tourism and hospitality sector.
