Completed from United Kingdom
Absolutely brilliant! This course gave me the exact English vocabulary I needed for my new job at a boutique hotel in Berlin. I loved the enthusiastic teaching style and the real‑world scenarios – like writing a welcome email to international guests, which I now draft without hesitation. The interactive flashcards on menu terminology helped me assist diners in both English and German. The course material felt fresh, with up‑to‑date industry trends and plenty of video examples from actual hotels. I feel fully equipped and more confident than ever.
The "Englisch Für Tourismus Und Gastgewerbe" course perfectly aligned with my goal of improving English communication in my hotel front‑desk role. The video lessons on reservation terminology and the downloadable phrase‑books gave me instant, practical tools. After completing the module on handling guest complaints, I was able to resolve a real‑life situation with an upset visitor in just a few minutes, using the exact expressions taught. The course materials were up‑to‑date, featuring real German‑language case studies that made the content feel relevant to our market. Overall, the structured lessons and interactive quizzes made the learning experience smooth and highly satisfying.
I took this course because I wanted to feel more confident talking English with tourists at my B&B in Vancouver. The casual tone of the videos made it easy to follow, and the role‑play exercises – especially the check‑in simulation – were a lot of fun. I learned specific phrases for describing local attractions and for upselling spa services, which I’ve already used with guests. The PDF handouts were clear and the audio recordings helped me nail pronunciation. It wasn’t perfect – a few sections could use more visual examples – but overall it gave me the practical skills I needed.
The detailed structure of the "Englisch Für Tourismus Und Gastgewerbe" program matched my ambition to work in the hospitality sector abroad. Each module broke down complex topics – for example, the chapter on creating multilingual promotional brochures provided step‑by‑step templates that I applied to redesign my restaurant’s flyer. The accompanying worksheets reinforced the new vocabulary, and the instructor’s thorough explanations of cultural nuances were especially valuable. While the pacing was a bit fast in the middle sections, the overall depth of content and the high‑quality video subtitles made the learning experience very rewarding.
