Completed from United Kingdom
I took this course to boost my English for the local B&B I work at, and it was spot on. The lessons were laid‑out in a relaxed, easy‑going style – perfect for someone juggling a part‑time job. I loved the practical vocabulary lists for menus and tourist attractions; they helped me translate our brochure into German without a hitch. The video examples of real‑world interactions felt very authentic, and the quizzes kept things fun. Since finishing, I’ve noticed guests from Germany asking me more detailed questions, and I feel ready to answer them. All in all, a solid, useful course.
The "Englisch Für Tourismus Und Gastgewerbe" course exceeded my expectations. The curriculum was perfectly aligned with my goal of working at an international hotel chain. I especially appreciated the module on front‑desk communication, where we practiced check‑in scripts and handling guest complaints in German‑English. The downloadable handouts were clear, well‑structured, and I still use them as a reference during daily operations. Thanks to the role‑play sessions, I can now confidently greet guests from Germany and Austria, and I’ve already received positive feedback from my supervisor. Overall, the course material was highly relevant and the instructor’s feedback was both prompt and professional.
Wow! This course was exactly what I needed to kick‑start my career in the hospitality sector. The enthusiastic tone of the instructor made every lesson feel like an adventure. I especially loved the interactive simulations where we handled everything from booking confirmations to emergency announcements in both English and German. The printable phrase‑books are now glued to my desk, and I use them daily when assisting German tourists at my resort. The course also gave me a certificate that my employer proudly displayed. I feel confident, motivated, and ready to take on any guest interaction!
The "Englisch Für Tourismus Und Gastgewerbe" program offered a thorough, detailed exploration of language skills required in the tourism industry. Each module—ranging from reservation systems to cultural etiquette—was supported by comprehensive case studies that mirrored South African hospitality scenarios. I particularly benefited from the section on multilingual signage, which allowed me to redesign our hotel’s way‑finding system to include German translations, improving guest satisfaction scores. The provided PDFs and audio recordings were of high quality, though I would have liked a few more live webinars. Nevertheless, the course delivered practical knowledge that I can apply immediately in my role as a guest relations officer.
